The INPS Graphics Team
Michelle Humann-De Ruiter – Business Development (2005 - Present)
An invaluable member of INPS, Michelle spearheads all marketing efforts for the company, from advertising to sales. Her primary goal is spreading awareness of the company’s products, expertise and prominent role in the industry.
Heath Lalonde – Account Manager (2016 - Present)
Heath has over 20 years of experience in the graphics industry. From fleets to both exterior & interior graphics, his knowledge and expertise is very much appreciated by his clients and INPS. Located in the GTA, Heath is available and responsive to all client questions. He works closely with the customer to assure INPS exceeds their expectations.
Carly Proulx – Customer Service Representative (2011 – Present)
With nearly a decade of work in graphics with the INPS team under her belt, great customer service is at the heart of Carly’s work with her clients. Carly is available to help quote graphic needs for architectural projects and transit graphics as well as coordinate architectural installations across Canada. In addition to handling daily requests from clients, Carly is responsible for ensuring the shipment of parts, and the invoicing for projects and orders.
Kelly Glatt – Customer Service (2014 - Present)
Kelly has extensive training in Customer service. Her role includes sales, order taking, returning calls, invoicing, answering phones and dealing with shipping. Kelly is responsive and detailed oriented. She is knowledgeable on the internal process of INPS jobs. She has been involved with over 1500 accounts. She is available for communication regarding customer orders.
Dennis Urbach – Special Projects (1990 - Present)
As the company’s primary way-finding and signage installation consultant, Dennis is well-versed in traffic logistics, municipal bylaws and AODA standards. He works very closely with our design engineers, taking a hands-on approach to solve the most complex signage problems.
Dave Wade – Field Engineer / Graphic Artist (1992 - Present)
Dave is the INPS Group’s primary driver in the areas of product design, development and estimation. He consults with our marketing and sales experts to precisely identify customer requirements with relation to product specifications and capabilities.
Brent Ball – Production Artist (1993 - Present)
Brent has worked in INPS’s art department for over 23 years. He is proficient in Corel Draw, Illustrator and Photoshop. His main role is to prepare art files and films for production. His job also includes importing customer information to create drawings and to work out layouts for art approval. His attention to detail and creativity makes him a lead in our INPS Art Production Group.
Edgar Restrepo – Production Artist (2014 - Present)
Edgar brings 12 years experience in large format printing and 6 years experience in offset printing. He is proficient in Illustrator, Photoshop, InDesign and Corel Draw. He specializes in fleet and specialty wrap projects. His knowledge and versatility makes him an important team member in our INPS Art Production Group.
Shawn Robicheau – Lead Installer / Supervisor (16 Years Experience)
Shawn is able to read and interpret site plan drawings. He is an onsite ambassador in client relations and spearheads our installation efforts from start to finish ensuring top quality craftsmanship and detailed communication.
Jorge Penagos – 3M Preferred Graphic Installer (14 Years Experience)
3M Preferred Graphic Installers are recognized as the most prestigious graphic installers in the world! Jorge’s knowledge of appropriate materials, proper use of tools, master techniques and skilled professional graphic installations set him apart from other installers.
Spencer Swan – Installations (Installing since 2018)
Spencer is trained in customer relations. He has completed his Advanced Installation Training (AIT) for vinyl applications on windows, walls, floors and vehicles Spencer is also involved in architectural sign installations for buildings as well as ground mounted signage for buildings.
Jason Jacyno – General Manager (1999 - Present)
Jason is a strong leader with great interpersonal skills. He has been running the day to day operations of our Longview Texas production facility for nearly 10 years and continues to provide effective methods in preparing budgets, controlling inventory and handling logistics. Jason is skilled at building long term relationships with key accounts, which is an integral part of our company’s success.
Héctor Enrique Mena Moreno – Client Development (2017-Present)
Hector joined INPS Mexico in 2017. A graduate of Universidad Iberoamericana, Ciudad de México, Hector brings a wealth of knowledge and sales professionalism to the Graphic Industry.